Support, Made Simple. Support, Made Simple.

Yes. Many Ca’Lefort models are designed for quiet operation, making them well suited to kitchens, dining areas, home bars, and other indoor living spaces. For reliable performance, follow the ventilation and installation requirements for your specific model.

As a general guide, set red wines between 50–65°F (10–18°C) and white wines between 45–50°F (7–10°C). Available temperature ranges vary by model, so please check your product specifications and adjust the settings based on the wines you store and how you prefer to serve them.

On models with a shared airflow system, set the upper zone to a lower temperature than the lower zone. Cold air moves from the upper zone to the lower zone, so this setting helps both zones maintain their intended temperatures. Please follow the instructions for your specific model.

Many Ca’Lefort wine and beverage coolers feature removable or adjustable shelves, allowing the interior to accommodate different bottle and can sizes. Shelf configurations vary by model, so please check the product specifications before adjusting or removing them.

Scan the Activate Your Warranty QR code on the last page of your owner’s manual to register your product. Activation allows us to keep your product and purchase information on file, making it easier to verify your details and provide timely support when needed. Please also keep your order confirmation or receipt as proof of purchase.

Models listed as built-in or undercounter compatible are designed with front ventilation, allowing them to integrate neatly into cabinetry when the required clearances are followed. Always confirm the installation type and cutout dimensions for your specific model.

On glass-door models, dual-pane tempered glass helps insulate the cabinet and maintain a stable interior environment. Selected models also feature UV-resistant or Low-E glass to help reduce exposure to UV light and external heat. Please check the specifications for your model.

Electrical requirements vary by model. Before installation, check the product specifications or rating label for the required voltage and amperage, and connect the appliance to a properly grounded outlet that meets those requirements.

Lighting controls vary by model. Some models use manual light controls, while others offer door-activated or always-on lighting modes. Please refer to your product manual for the lighting options available on your model.

For the best stability, airflow, and protection, we recommend placing the appliance on a firm, level, moisture-resistant surface. If installation on carpet is unavoidable, place a sturdy appliance mat underneath and make sure no ventilation openings are blocked. Always follow the installation instructions for your model.

Yes. Our coolers are designed to run quietly, making them suitable for kitchens, living rooms, and mixed spaces without disrupting daily life.

Yes. We offer free standard shipping on all orders to supported addresses in the United States and Canada, excluding Alaska, Hawaii, and military addresses.

Orders are typically processed within 3 business days, Monday through Friday, excluding holidays. Delivery usually takes approximately 3–8 business days, depending on the destination and carrier schedule.

Once your order ships, you’ll receive a shipping confirmation email with a tracking number. Use the tracking link or number to follow your delivery on the carrier’s website. If you need help locating your order, please contact us at service@calefort.com.

We accept major credit cards, PayPal, and Klarna. All available payment options will be displayed at checkout.

Yes. Ca’Lefort products include warranty coverage, with terms that vary by model. Coverage may include separate periods for the complete unit, parts, and compressor. Please check the product page or owner’s manual for the exact coverage provided with your model.

After purchase, scan the Activate Your Warranty QR code on the last page of your owner’s manual to register your product. This allows us to keep your product and purchase information on file, making future verification and support easier. Please also keep your order confirmation or receipt as proof of purchase.

We’re here to help before and after your purchase. Email us at service@calefort.com with your order number, product model, and a brief description of your question. Our support team will review the details and help you with the next steps.

Eligible items may be returned for a full refund within 30 days of delivery. After 30 days, products that remain within their warranty period may qualify for warranty service. Please contact us at service@calefort.com for assistance.

Items must be in brand-new condition and returned with their original packaging. Before sending anything back, please contact us at service@calefort.com to confirm eligibility and receive return instructions.

Email service@calefort.com with your order number and the reason for your return or exchange. If your request meets our return policy, we’ll provide a return shipping label and instructions. Please send the item back within five days of receiving the label.

Once your return is received, your refund or exchange will be processed within 3–8 business days. Refunds are issued to the original payment method, and no handling fee is charged.

Ca’Lefort covers return shipping if the item is defective, arrives damaged, or is not the item you ordered. For returns requested for personal preference or other non-product-related reasons, the customer is responsible for return shipping costs.